A moving company gets customers from one point to another, but it also handles the logistics of packing and transporting their belongings. When choosing a moving company, people need to consider the type of move and any extra services they might need, as well as costs. They should shop around and compare quotes before making a decision, and beware of deals that seem too good to be true.
The best moving companies will be up front about their prices and will have an online quote calculator that lets customers see what their moves will cost before they sign a contract. They will also provide a binding estimate, which locks in the final price and will not change once services are completed, or a nonbinding estimate that is subject to change based on factors like shipment weight or extra services needed.
When shopping around, customers should ask moving companies about their experience and check the movers’ website for customer reviews. The best movers will have plenty of positive customer reviews and a clear, easy-to-understand pricing structure. A good mover will be able to answer any questions about their service and offer a free, in-person home visit or video chat before giving an estimate.
It’s also important to find out if a mover has any complaints or a history of unethical business practices. A good way to do this is to look up a mover’s Department of Transportation number online to see if it has any reports from the Federal Motor Carrier Safety Administration. Customers should also ask potential movers for references and to read through the company’s policies on up-front pricing, safe handling of valuables, great customer service and more.
Customers should also look for a company that has a national service area and local offices in their new community. This can help them avoid paying extra fees for cross-country moves and also helps ensure that a moving company will be familiar with logistical concerns specific to the area, such as getting permission to reserve parking spaces in a busy city.
A standout moving company will have a simple, streamlined claims process and may donate a portion of their profits to charity. For example, Safeway Moving not only has a 4-star rating but also donates to St. Jude’s in an effort to fight childhood cancer. Its user-friendly website makes it easy for customers to find what they need and get a quote before signing up. It will even show them what their potential move will cost if they choose to add or remove items. This will help them make the right decision for their individual needs. Customers can also request a binding estimate on their website. This will lock in the final price of their move and they can avoid being overcharged once the job is complete. Allied Van Lines is an excellent choice for international moves, as it has both the GSA’s highest possible score and is an FIDI-certified International Association of Movers member.